Terms and Conditions (T&C)

Effective Date: July 2025

Owner: E. A., Sole Proprietorship “Playgirl21”, Lucerne (Switzerland)
Scope: These T&C apply to all offers, services, and sales made via the
website www.playgirl21.com

1.Scope of Application

These Terms and Conditions apply to all contracts concluded between the operator (hereinafter referred to as the “Provider”) and customers via the online shop. The version valid at the time of the order shall be applicable.

  1. Offer & Contract Conclusion

The presented products and content (e.g., worn clothing, digital images, videos, personal messages) constitute non-binding offers.
A purchase contract is only concluded once the Provider confirms the order via email or dispatches the product or provides the service.

  1. Products & Content

The offered items are either:

  • Physical in nature (e.g., worn panties, socks, lingerie)
  • Or digital content (e.g., photos, videos, personalized recordings)

All items are personally worn, created, or compiled and may vary in condition, scent, and packaging.
Hygiene products are excluded from exchange or return.

  1. Prices & Payment

All prices are stated in CHF and are final prices – including packaging costs but excluding shipping (depending on the destination).
Available payment methods:

  • Twint
  • Bank transfer
  • PayPal (may include surcharge)

Delivery takes place only after full payment has been received.

  1. Delivery & Shipping
  • Products are shipped discreetly and in neutral packaging.
  • Digital content is delivered via email, download link, or as individually agreed.
  • Physical items are shipped by post, DHL, or similar services as agreed.
  • Shipping time: usually 2–5 business days after receipt of payment.
  1. Age Verification & Access Restriction

Access to the content of this website is restricted to persons aged 18 or older.
By placing an order, the customer confirms that they are of legal age.
The Provider reserves the right to request proof of age if there is any doubt.

  1. Right of Withdrawal & Returns

Due to hygiene reasons and the personalized nature of the products (e.g., worn items, custom videos), returns or withdrawal are excluded.

Digital content is also excluded from the right of withdrawal once it has been delivered.

  1. Personal Rights & Copyright

All content (photos, texts, videos) on this website is the intellectual property of the Provider.
Distribution, reproduction, or publication without written consent is prohibited.

Customers agree to use the content solely for private use. Violations may result in legal action.

  1. Confidentiality & Discretion

The Provider guarantees discreet handling of all data, orders, and customer requests.
All personal data will be treated confidentially and will not be shared with third parties.

  1. Liability

The Provider is not liable for any damage resulting from the use of products or content, unless caused by intentional or grossly negligent conduct.

  1. Final Provisions
  • Swiss law applies.
  • Place of jurisdiction is Lucerne.
  • If any provision of these T&C is or becomes invalid, the validity of the remaining provisions shall remain unaffected.